Welcome to My World
I’m Richard Stephens, a technology leader crafting innovative solutions in AI, automation, and web development. Explore my services and let’s build something extraordinary.
Services
Sales Enablement
Optimize sales funnels with AI-driven lead scoring, predictive analytics, and CRM integrations. I leverage platforms like Salesforce and HubSpot to implement dynamic lead qualification models, using machine learning algorithms (e.g., logistic regression, random forests) to prioritize high-value prospects. Custom dashboards with real-time KPIs (e.g., conversion rates, pipeline velocity) empower sales teams to close deals faster.
Automated System Integrations
Seamlessly connect disparate systems using RESTful APIs, webhooks, and middleware like Zapier or MuleSoft. I design event-driven architectures with Node.js or Python (Flask/FastAPI) to automate data flows between CRMs, ERPs, and marketing platforms. Example: Syncing real-time lead data from Apollo.io to Salesforce via OAuth2-authenticated API calls, reducing manual entry by 90%.
Web Development
Build scalable, responsive web applications using React, Next.js, and Tailwind CSS, deployed on Vercel or Netlify. I implement server-side rendering (SSR) for SEO optimization and use GraphQL or REST APIs for dynamic data fetching. Example: A real-time dashboard with WebSocket connections (Socket.IO) for live lead updates, styled with CSS-in-JS for maintainability.
CRM Implementation
Deploy and customize CRM platforms (Salesforce, HubSpot, Zoho) with tailored workflows, custom objects, and Apex/Visualforce (Salesforce) or HubL (HubSpot) scripting. I configure role-based access controls, automate lead nurturing with workflows, and integrate third-party tools via APIs. Example: A Salesforce setup with custom lead scoring and automated follow-up emails, increasing conversion rates by 25%.
Marketing Automation
Automate email campaigns, lead nurturing, and segmentation using Apollo.io, Marketo, or Mailchimp. I design drip campaigns with A/B testing, triggered by user actions (e.g., form submissions, page visits) via webhooks. Example: A multi-step email sequence with dynamic content (Handlebars templating) and UTM tracking, improving open rates by 30%.
E-commerce Solutions
Develop online stores with Shopify, WooCommerce, or custom Node.js/Express backends, integrating payment gateways (Stripe, PayPal) and inventory APIs. I optimize checkout flows with headless CMS (Contentful) and implement SEO best practices (schema markup, SSR). Example: A Shopify store with real-time inventory sync and abandoned cart recovery, boosting sales by 20%.
Business Process Automation
Streamline operations with custom automation scripts (Python, Apps Script) and tools like Zapier or Power Automate. I map workflows (BPMN 2.0) and automate repetitive tasks (e.g., data entry, reporting). Example: A Google Sheets script to auto-format and sync property deed data, reducing processing time by 80%.
Review Management Systems
Implement automated review collection systems using Podium or Birdeye, integrating with Google My Business via APIs. I design SMS/email campaigns to solicit reviews post-transaction and use sentiment analysis (NLP) to flag negative feedback. Example: A Podium setup with automated review requests, increasing Google reviews by 40%.
AI Workflow Integration
Develop AI-driven workflows using TensorFlow, PyTorch, or cloud APIs (Google Cloud AI, AWS SageMaker) for tasks like lead qualification or chatbots. I integrate LLMs (e.g., GPT-4) for natural language processing and deploy via serverless architectures (AWS Lambda). Example: An AI chatbot for real estate leads, reducing response time by 70%.
Other
Need a custom solution? I offer bespoke development for niche challenges, from IoT integrations to blockchain-based systems. Using agile methodologies, I prototype with Node.js, Python, or Solidity, ensuring scalability and security. Contact me to discuss your project and let’s engineer a tailored solution.